I have a general question
Ask about photo restoration, retouching, pricing, larger orders or anything else before starting your project.
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Contact PHOTOROS
How can we help? We’re here for your photos.
Questions about a service, an upcoming project or an existing order? Send us a message and we’ll help you find the right next step.
✓ No account required
✓ Existing projects have private chat
✓ Clear project-based communication
Choose the fastest route
How would you like to reach us?
New enquiries and active projects are handled slightly differently so that important order details stay in the right place.
I already have a project
The fastest way to contact us is through the chat on your private PHOTOROS project page.
PR-7F4A2C19
photoros.com/project/7f4a2c19…
Project support →
Send a message
Tell us what you need help with.
You don’t need to know exactly which service you need. Describe the photo or your question and we’ll point you in the right direction.
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Ready to order?
For actual editing work, use Start a project so your photos receive a private project page and itemised quote.
Start a project →
Already a customer?
Your project page is the best place to talk to us.
Every PHOTOROS project includes its own private chat. Messages stay together with the photos, quote, finished files and change requests.
✓ Project questions stay with the order
✓ No separate support account required
✓ Send revision requests from finished images
✓ Return to the conversation later
I can’t find my project link →
Project
PR-7F4A2C19
Editing
PHOTOROS · 10:05
We’ve received your photos and are preparing your quote.
You · 10:09
Could you also remove the person in the background of photo 2?
PHOTOROS · 10:14
Absolutely. We’ll include that in the quote.
Write a message…
Can’t find your project?
Lost your private project link?
Check the email address you used when submitting your photos. PHOTOROS sends the private project link when the project is created.
Business & partnerships
Discuss a larger project →
Need ongoing photo editing?
For archives, photographers, studios, organisations or businesses with recurring image work, contact us about a custom workflow and pricing.
FAQ
A few quick answers.
Should I use this form to order photo editing?+
You can ask questions here, but actual editing orders should be started through the PHOTOROS upload workflow so you receive a private project page and quote.
I already have a project. Where should I send a message?+
Use the chat on your private project page whenever possible.
Can I attach a photo to my question?+
Yes. One example image can be attached to help explain your enquiry.
Can I send a large number of photos through the contact form?+
No. For large collections, start a project and use the share-link option.
I lost my project link. What should I do?+
Use the project-link recovery form above or check the email used when the project was created.
Do I need an account?+
No. PHOTOROS projects use a unique private project link.
Have a photo ready?
You may not need to contact us first. Just send the photo.
Upload your images, describe what they need and PHOTOROS will review them before preparing your individual quote.